Cure Brain Cancer Foundation respects your right to privacy and this policy sets out how we collect and treat your personal information.
1. We respect your privacy
2. What personal information we collect
3. Health information and other sensitive information
4. Use of your personal information
5. How we collect your personal information
6. Your personal stories
7. Direct marketing
8. Website
8.1 Using our website
8.2 Interacting on our social media platforms
8.3 Cookies
8.4 Google Analytics
8.5 Third Party websites
8.6. Security
9. Your online donations and transactions
10. Access to information
11. Changes to this Privacy Policy
12. Complaints
13. Questions/further information
Cure Brain Cancer Foundation (“we”, “us”, and “our”) respects your privacy and this policy outlines our ongoing obligations to you in respect of how we manage your personal information.
We are bound by the Australian Privacy Principles (“APPs”) contained in the Privacy Act 1988 (Cth) (the “Privacy Act”). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your personal information.
A copy of the APPs may be obtained from the website of the Office of the Australian Information Commissioner at www.oaic.gov.au.
“Personal information” is information (or an opinion) that identifies you or from which you are reasonably identifiable, whether true or not, and regardless of whether recorded in a material form or not.
This policy is designed to help you better understand the following:
The type of personal information we collect from you and hold may include:
Cure Brain Cancer Foundation only collects personal information that is reasonably necessary for our work, functions and activities.
In order to tailor our communications with you and to continuously improve our relationship with you (including event registration and supporter information), we may also ask you to provide us with additional information, including your connection to brain cancer, and your reason for supporting.
We may collect your personal information from a third party, e.g. event organiser, communications agency, or community fundraiser, when you have opted in with them, such as upon registration or completion of purchase with that third party. These third parties should have their own privacy policies for your review.
Under some circumstances, we may also collect your personal information indirectly from trusted sources such as members of your family, guardians or next of kin.
From time to time, Cure Brain Cancer Foundation may request certain sensitive information about your history with, or relationship to brain cancer, including medical information.
If you choose to provide Cure Brain Cancer Foundation with health and sensitive information — for example by mentioning you’re impacted by brain cancer when leaving a comment on social media, submitting a story through our websites, sending an email, or completing a survey — we may store and use that information for the purposes of responding to your message or helping us get you the information or services you requested.
Cure Brain Cancer Foundation will use your personal information to facilitate our relationship with you, such as (but not limited to), processing your donations and application to fundraise on our behalf, providing tax receipts, updating your details, to communicate with you on a regular basis, seeking your ongoing support, providing you with updates on our research and how your support is helping, or to comply with legislative and regulatory requirements.
We never sell your personal information. In some instances, personal information is supplied to, or disclosed to, contractors who perform tasks on our behalf in order for us to perform our functions and activities. These are companies like database contractors, website partners, research agencies, telemarketing services, and mailing houses which send out our appeal letters. All contractors are required to sign a strict privacy, non-disclosure and security agreement.
Some of these contractors are based overseas, in New Zealand, United Kingdom and United States of America.
Cure Brain Cancer Foundation collects personal information from you in a variety of ways, including when you attend our events, use our websites, interact with us on social media platforms, third party websites, submit your story to us, phone us, write to us, email us or visit us in person.
You may share your story with us via email, social media, our website or through conversations with us – these stories generally comprise personal information. By submitting a story, photograph or video, you consent to its use and publication on our websites, social media platforms, and for related online and offline promotional uses. Cure Brain Cancer Foundation reserves the right to select those stories to be published. You should only submit a story, photograph or video where the personal information in the material is either related to you or related to a person who has provided you with permission to share it with us.
Cure Brain Cancer Foundation reserves the right to modify or edit stories, however, we will endeavour to contact you to seek final approval if significant changes are made to your original story. You may at any time contact us to remove or amend your story, and we will use our best efforts to do so within a reasonable time frame.
Cure Brain Cancer Foundation reserves the right to edit or delete submissions that, in our sole discretion, are deemed to be abusive, defamatory, obscene, illegal, in violation of copyright or trademark laws, or are otherwise unacceptable.
We may use your personal information, including your contact details, to provide you with information about Cure Brain Cancer Foundation’s offerings (including those of third parties) which we consider may be of interest to you.
You may opt out by unticking “I would like to receive updates from Cure Brain Cancer Foundation” on the donation form page. You can also opt out at any time by emailing info@curebraincancer.org.au if you no longer wish to receive information through a particular channel (such as by email, telephone, SMS, or post).
When you visit our websites, we may collect certain information such as browser type, IP address, location, operating system, website visited immediately before coming to our site, etc. This information is used to analyse how people use our site so we can improve our offerings.
Cure Brain Cancer Foundation classify Facebook, Instagram, Twitter, LinkedIn and other social platforms as social media. When you interact with us via these channels, we may collect certain information from you, including your stories, comments, photographs or videos. We will use this information to analyse how people interact on social platforms so we can improve our offerings.
When you visit our websites, we may use an internet browser feature called a ‘cookie’. A cookie is a small data file that may be placed on the computer of a web user (usually in the browser software folder) the first time a computer visits a website which operates cookies. Cookies by themselves cannot be used to identify you personally: they only identify the computer used to visit our site.
The information we gain by using cookies provides us with statistics which can be used to analyse and improve our website, and offerings. If you do not wish to receive any cookies, you can set your browser to refuse cookies. However, this may mean you are not able to take full advantage of our offerings.
You may set your web browser to notify you of cookie placement requests or decline cookies completely. You can delete files that have cookies; these files are stored as part of your Internet browser.
We use Google Analytics to inform and optimise content based on your past visits to our sites.
Google Analytics informs us of how visitors use our site based on their browsing habits, so that we can improve our site to make it easier to find information. Google also receives this information as you browse our site and other websites on the Google Display Network using Remarketing.
If you would like to opt-out of customised Google Display Network services and Google Analytics for Display Advertising you can use Ad Settings. You can also use the Google Analytics Opt-out Browser Add-on so you are not tracked into Google Analytics.
Our site has links to other websites not owned or controlled by us. We are not responsible for these sites or the consequences of you visiting those sites. Cure Brain Cancer Foundation recommends that individuals following links to other sites from our website, read the privacy statement of that site, to familiarise themselves with its privacy practices.
Cure Brain Cancer Foundation is committed to ensuring the security of your personal information. To prevent unauthorised access or disclosure, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect.
We will take all reasonable steps to protect the personal information we hold from misuse, interference and loss, and from unauthorised access, modification or disclosure.
Cure Brain Cancer Foundation wants to ensure that all our supporters can confidently financially transact with us. We have taken all reasonable measures to provide security to you in your dealings with us.
Our website software uses Secure Sockets Layer technology, also known as SSL, to ensure a safe, sound and secure experience on our website for registration, donation and credit card transactions.
We take credit card and personal information security seriously, maintaining the highest level of Payment Card Industry (PCI) Compliance – Level One.
You may request access to the personal information which we hold about you and request its correction if you believe it to be incorrect. There are some circumstances where we can refuse to give access to information, as per APP 12.
Cure Brain Cancer Foundation will take all reasonable steps to ensure that the personal information we maintain is accurate, complete and up to date.
To request access to your personal information, or if you believe any of your personal information held by Cure Brain Cancer Foundation is not accurate, please contact us using the details outlined at the bottom of this document.
For security reasons, any request for details of information held by Cure Brain Cancer Foundation should be made in writing, including via email. You may be asked to provide proof of identity.
Please be aware that we may change this Privacy Policy in the future. The revised versions will be uploaded onto our website, so please check back from time to time.
You may be entitled to make a complaint to us in relation to how we or, any contractor of ours, have handled your personal information or otherwise complied with our obligations under the Privacy Act. We welcome any such enquires or complaints and will work together with complainants to provide a suitable resolution or response to their concern
If you have any questions or feedback about this privacy policy, or your personal information, please contact:
Company Secretary
Level 10, 135 Macquarie Street
Sydney NSW 2000
Telephone: 02 8973 1400
Email: info@curebraincancer.org.au
Last updated June 2022.
